ERNAWATI, Sri. ANALISIS PERSEPSI KONSUMEN TERHADAP KUALITAS PELAYANAN PADA PT. GARUDA INDONESIA CABANG BIMA. Akrab Juara : Jurnal Ilmu-ilmu Sosial, [S. l.], v. 3, n. 3, p. 102–110, 2018. Disponível em: https://www.akrabjuara.com/index.php/akrabjuara/article/view/250. Acesso em: 28 jan. 2026.